The AI Workforce for Hospitality.
Q answers guests, books rooms, takes payments, and coordinates operations. One AI workforce for your entire property.
Trusted by hospitality leaders
Meet your AI workforce.
From reservations to guest services and operations, withQ agents turn conversations into confirmed bookings and completed tasks. One connected team, built around your hotel.
Turn every guest request into revenue or a resolved task.
From hotels and resorts to ski destinations and cruise lines, withQ turns guest conversations into bookings, resolved requests, and coordinated work.
Built from real hospitality workflows across hotels, resorts, ski destinations, and call centers.
Trusted by leaders running real hospitality teams.
The conversation follows the guest.
Maya books on a call at 10:32 AM. By evening she's texted, WhatsApped, received one clean email thread, and asked the website a question — and never repeated herself once.
Ocean-view king · crib · 1 PM check-in. Everything in one thread.
She never repeated herself. The context traveled with her.
When guests ask an AI to plan their trip, your hotel should answer.
Google, OpenAI, and the major chains are opening hotel booking to AI assistants. withQ makes your property agent-ready — structured rates, live availability, direct booking — so you're inside the answer the day the endpoints open. Your rate. Your brand. No middleman.
UCP Lodging & ACP endpoints are opening through 2026 — withQ properties will be ready on day one.
"Find me an ocean-view hotel in San Juan for July 4th weekend — book direct if you can."
Payment happens inside the conversation.
80% of hotel bookings are abandoned at checkout — so why add an SMS link? withQ captures payment by voice or keypad, completes the booking, and returns the guest to the same conversation. No checkout links. No redirects.
Understands and prepares for secure payment
Authorization approved
Returns to the same conversation
Captured securely
PCI-compliant payment handled in a secure environment.
No checkout link
No links or redirects. Payment stays in the conversation.
Guest stays on the call
The conversation resumes as soon as payment is approved.
Configure, deploy and improve — across every channel, from one platform.
withQ gives you a single platform to deploy AI agents at scale — configure how your agents think and speak, meet guests on every channel, enforce guardrails, and track performance over time.
Design your ideal agent experience
Configure voice, language, property knowledge, and workflows, then connect to the systems your team already runs — all from one place.
Greet the guest, understand the request, and route to the right workflow.
Pull live rates from the PMS and capture payment in-conversation.
Create the task and confirm completion with the guest.
Meet guests where they are
withQ keeps full context — guests never repeat themselves across phone, web, WhatsApp, SMS, and email.
Show fewer capabilities
Deploy with confidence
Define guardrails, run simulations, and validate agent behavior with automated tests — before anything reaches a guest.
Every request becomes a ticket — automatically
Q turns guest conversations into housekeeping and maintenance tickets: created, assigned, chased, and closed — with the guest updated at every step.
Back-of-house, handled.
No radios, no sticky notes — requests reach the right person with context, and Q follows up until they're done.
Measure performance and improve outcomes
Track resolution rates, booking conversion, guest satisfaction and more with built-in analytics — or dig deeper with full transcripts and conversation history.
Before: 61.7%
Two systems that don’t talk? Q does the manual steps.
The wholesale booking that never shows up in the PMS. The report rebuilt by hand every Monday. If there are manual steps between your systems, Q sits in the middle and does them — reads, re-keys, reconciles, confirms.
- Reads the confirmation
- Validates dates & rate
- Creates the reservation in Opera
- Matches the deposit to the folio
Your team can ask Q, too.
A staff-only workspace where your people hand Q the back-office work — in plain language.
WITHQ GUEST EXPERIENCE
Your property,
in your guest’s pocket.
A branded guest app for requests, dining, and reservations. Guests open it through a QR code or link. Every request connects to the same withQ workforce behind your calls and messages.
Book a guest app demo
Room 412 · Ocean view · 2 guests
Delivered to your room
Demo only · towels, dining or pool hours
powered by withQ
Extra towels
Room 412 · Guest app
- REQUEST
- 2 bath towels
- DEPARTMENT
- Housekeeping
- OWNER
- Maria A.
Delivered. Guest informed.
Illustrative workflow. No real orders or requests are sent.
A simple tap for your guest. A clear next step for your team.
- No download required
- Branded for your property
- Connected to your team
Start every day with the shortest useful list.
Q reads your PMS, POS, phones and tickets overnight and ranks what needs a human, by dollars at risk. Assigned work stays open until completion is confirmed. Tap a row to see what Q suggests.
Just add withQ as a user to your PMS.
No rip and replace. withQ joins your stack like a new team member — reading availability, capturing bookings, routing work, and keeping guest context synced across PMS, CRS, POS, telephony, dining, and spa — and doing the manual steps between systems that no integration covers.
And hundreds more via custom APIs and enterprise systems.
Built for hospitality operations at scale.
withQ supports multi-property teams across countries, languages, brands, and destination categories, from hotels and resorts to ski mountains.
The guest experience starts before embarkation.
withQ helps your shoreside team answer cabin inquiries, manage reservation changes, and coordinate pre-cruise plans, with guest preferences carried through every conversation.
- Cabin booking & modification
- Pre-cruise dining, spa & shore excursions
- Loyalty recognition & remembered preferences
- Group & charter inquiries
Start with your existing shoreside phone line.
Miami · Nassau · St. Thomas · Tortola · Miami
Preferences saved and details sent to reservations to finalize the booking.
Illustrative example. Hold placement depends on your reservation system and configured workflow.
Enterprise-ready for hospitality.
Built for hospitality teams that need secure guest data, protected payments, and governance across every AI-powered workflow.
Independently audited controls for security, availability, and confidentiality, with reports available under NDA.
Data processing, export, deletion, and rights workflows built for hospitality teams serving guests across regions.
Secure payment handoff keeps card capture protected while reservations continue without breaking the conversation.
Enterprise controls, audit trails, permissioning, and secure integrations help withQ operate as a trusted AI workforce layer for hotels, resorts, and destination operators. Built by a team with deep hospitality operating experience.
Model the impact before you deploy.
Model how withQ can recover demand, return staff capacity, and create measurable operating leverage.
Recover demand
Convert calls that would otherwise reach voicemail or hold.
Increase conversion
Move more high-intent inquiries into booked stays.
Return staff capacity
Automate repetitive guest-facing work.
Scale peak demand
Handle seasonal volume without matching it with headcount.
Pilot your AI workforce free for 30 days.
Start with one workflow — one phone line, one department, or one property. We map your workflows, connect the systems you already run, and prove the impact against your KPIs before you expand.
Start in days, not months
Phone tree mapped, property knowledge loaded, handoff rules set, systems connected — live on real guest demand without a heavy IT project.
Choose your starting point
Launch on the line or department that matters most.
After-hours & overflow
Cover nights, weekends, and peak spikes — the clearest missed demand.
Reservations
Capture more bookings and recover missed demand.
Guest services
Resolve more requests and reduce staff workload.
Group sales
Qualify inquiries and accelerate conversions.
Dining
Capture reservations and answer guest questions.