About withQ

Built for the people who run hospitality.

withQ builds AI agents for hotels, resorts, ski destinations, and hospitality groups, helping teams answer guests, capture bookings, and coordinate operations without losing the human touch.

AI workforce for
HotelsResortsSki destinationsHospitality groups

Answer every guest, recover demand, and give staff more time for the moments that still need a human.

Why withQ exists

Hospitality teams are carrying more work than ever.

Calls, texts, WhatsApp messages, emails, web chats, reservations, dining, spa, housekeeping, and revenue requests all compete for the same staff time. We started withQ to give every property an always-on AI workforce that supports teams, protects service, and captures demand that would otherwise be missed.

01More channels than teams can realistically monitor
02Higher expectations for instant, consistent guest response
03Revenue opportunities lost when staff are already helping someone
Our beliefs

AI should support the people who make hospitality work.

Hospitality stays human.

AI should give hotel teams more time with guests, not make service feel colder. withQ handles the repetitive work so staff can focus on the moments that matter.

AI should move work forward.

Answering is not enough. Our agents check context, route requests, update systems, notify staff, capture bookings, and keep the operation moving.

Revenue and service belong together.

The best guest experience also protects the business. withQ helps properties recover demand, capture upsells, and resolve requests without adding operational drag.

Built by a team you can trust

Hospitality experience. Enterprise backing.

Experts from

Backed by

Founding team

Operators and builders focused on hospitality AI.

withQ is built by a small team close to customers, working across product, implementation, and real hospitality operations.

Jonathan Lei

Jonathan Lei

CEO

Leads company strategy, product direction, and customer partnerships for AI workforce deployments across hospitality.

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Juan Carlos Hernandez

Juan Carlos Hernandez

COO

Works with hotels and resorts to translate frontline workflows into AI agents that recover revenue and support operations.

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Alexander Ackerman

Alexander Ackerman

CTO

Leads engineering and agent architecture across guest communication, property systems, and high-volume hospitality workflows.

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Customer proofEl Conquistador Resort
“withQ has transformed how we capture revenue from inbound calls. Instead of losing booking opportunities when our team is busy, every guest is answered instantly and professionally. We’ve recovered valuable booking demand while giving our staff more time to focus on delivering exceptional guest experiences. The impact has been immediate and measurable.”
Sharilyn N. TokoGeneral Manager, El Conquistador Resort