We don’t sell software. We sell outcomes.
Most hospitality AI companies sell features. Before anything of ours goes live, a withQ engineer walks your property — your phone tree, your outlets, your busiest hours, the calls that go unanswered. Then we configure an AI workforce around your systems, standards, and guest experience.
A letter from the founders.
We came to this from inside hospitality — running operations at Marriott, building guest experiences at Disney, and working the properties at RIU. We watched the same thing happen at every hotel we touched: the phone rings while the desk is helping someone, and the booking dies in voicemail. A guest texts for towels and a housekeeper is chased across three floors. A wedding inquiry sits in a shared inbox for two days while another venue answers in two minutes.
None of that is a staffing problem. Hotel teams are extraordinary. It’s a coverage problem — more channels than any team can watch, arriving at the exact moments a human is already busy being a human.
So we didn’t build another dashboard. We built a workforce. Q answers guests, books rooms, takes payment, and coordinates your teams — across every department, on every channel, with hospitality knowledge and your systems already connected. Unlike a general AI subscription or a pure voice platform, Q shows up trained for this industry on day one.
And we hold ourselves to the only standard that matters in this business: if the outcome isn’t real, you shouldn’t pay for it. That’s why every property starts with a free 30-day pilot, and why one of us is usually on site before it begins.
Meet Q.
Q is the name of the workforce — one character your guests hear on the phone, your staff message in the back office, and your GM sees in the numbers. Not a bot with a product name, but a colleague with a voice, a memory, and a job description that spans the whole hotel.
Q remembers a guest across every channel, hands work to the right person with context, and never asks anyone to repeat themselves. The sphere is how Q shows up when it’s listening and when it’s speaking — the same one you’ll see on our booth, our reels, and inside the product.
The name comes from Q in the James Bond films: the quartermaster who never takes the spotlight, but builds the technology that lets 007 do the job. That’s the role we wanted for our AI: not the star, the one behind your team making sure every call, request, and booking gets handled. Your staff stay with the guest. Q handles the rest.
How we work.
Three steps, in this order, at every property.
An engineer walks your property
Your phone tree, your outlets, your busiest hours, the calls that go unanswered. We map where revenue leaks before we write a line of configuration.
We fit your workforce
Specialized hospitality agents — configured to your systems, your standards, and your property’s voice. Live in days, not a consulting project.
You measure the outcome
Not feature adoption. Not usage dashboards. Real revenue, real savings, real retention — tracked from day one.
That’s why the pilot is free. If the outcome isn’t real, you shouldn’t pay for it.
Hospitality experience. Enterprise backing.
What we believe.
Hospitality stays human.
AI should give hotel teams more time with guests, not make service feel colder. Q handles the repetitive work so staff can stay with the guest in front of them.
Answering is not enough.
Our agents check context, route requests, update systems, notify staff, and capture bookings. Work moves forward, or it didn’t happen.
Revenue and service belong together.
The best guest experience also protects the business. Recover demand, capture upsells, resolve requests — without adding operational drag.
“withQ has transformed how we capture revenue from inbound calls. Instead of losing booking opportunities when our team is busy, every guest is answered instantly and professionally. The impact has been immediate and measurable.”
We’re a small team close to customers.
Product, implementation, and real hospitality operations — usually in the same week, often at the same property. We’re hiring engineers who like hotels.
See open roles →