About
BuilderBuild your AI workforceChoose agent roles and bring a plan into your demo.
RevenueRoom Reservations Agent Revenue Agent Group Sales Agent Events & Weddings Agent Table Reservations Agent
OperationsGuest Communications Agent Front Desk Agent Housekeeping Agent Maintenance Agent In-Room Dining Agent
Guest ExperienceConcierge Agent Spa & Wellness Agent Golf Agent Marina Agent Lift Tickets & Lessons Agent
By use caseCapture more bookingsRecover demand from missed calls, inquiries, and abandoned booking moments.Answer every guestRespond across voice, SMS, WhatsApp, email, and chat with no queue.Automate guest operationsCoordinate front desk, housekeeping, dining, spa, and service requests.Increase upsellsTurn guest intent into upgrades, dining, spa, activities, and packages.Launch your AI workforceChoose agents and start with one line, one department, or one property.
By roleGeneral ManagerProtect service quality while reducing operational drag.Revenue LeaderRecover bookings, identify intent, and capture more direct demand.Operations LeaderRoute requests, update systems, and keep staff focused on guests.Call Center LeaderHandle overflow, after-hours, routing, and high-volume guest demand.Sales & EventsQualify group leads, package event needs, and route sales-ready summaries.Technology / ITConnect with the PMS, CRS, phone, dining, and operations systems you run.
By property typeHotelsAI agents for reservations, front desk, guest services, and operations.ResortsSupport dining, spa, golf, marina, activities, and high-value upsells.Ski destinationsCoordinate lodging, lift tickets, lessons, rentals, and call overflow.Destination experiencesHelp guests book activities, transportation, tours, and local experiences.Hospitality groupsDeploy shared AI workforce coverage across multi-property operations.Reservation centersScale call handling, lead capture, routing, and after-hours coverage.
Customers

Careers

Build the AI workforce for hospitality.

Join the team building AI agents that answer guests, capture bookings, and coordinate operations for hotels, resorts, ski destinations, and hospitality groups.

View open roles →

Building with hospitality teams across hotels, resorts, ski destinations, and groups.

Hilton Garden InnEl Condado PlazaCaribe RoyaleBuena Vista SuitesRoyal Inn HotelTourism WhistlerStratton Mountain ResortAlterra Mountain CompanyHilton Garden InnEl Condado PlazaCaribe RoyaleBuena Vista SuitesRoyal Inn HotelTourism WhistlerStratton Mountain ResortAlterra Mountain Company

What you’ll build

AI agents that work where hospitality actually happens.

withQ is not a demo wrapper. We build production agents that answer guests, coordinate departments, update systems, and help properties capture revenue from real conversations.

withQAI Workforce

Reservations Agent

Captures booking intent and moves guests toward confirmed stays.

Booking captured

AI Sales Coordinator

Qualifies group, wedding, and event inquiries before they stall.

Next step booked

Operations Agent

Routes requests across housekeeping, maintenance, and front desk teams.

Staff notified

Guest requestwithQ agentBooking or request completedSystems updatedStaff notifiedRevenue captured

San Francisco

Building from the center of modern AI.

We’re based in San Francisco because this is where ambitious AI products are moving fastest. Our team pairs in person, learns from customers quickly, and brings that speed to hospitality operators who need real systems, not demos.

Close to the AI ecosystem

San Francisco gives our team access to the people, platforms, and research shaping the next generation of AI products.

Built with founder-level speed

We work in person, ship quickly, and stay close to the product details that matter when AI is handling real guest work.

Hospitality meets enterprise software

withQ sits at the intersection of guest experience, revenue operations, and modern AI infrastructure.

Values

How we build.

We are building an AI company for an industry that still runs on trust, service, and human judgment.

Own the outcome

We measure the work by what changes for customers: revenue recovered, guests answered, and teams supported.

Hospitality is human

AI should make service feel faster and more personal, while giving hotel teams more time with guests.

Move fast with customers

We learn directly from operators, ship quickly, and refine the product against real property workflows.

Craft matters

When AI is handling guests, every word, state, handoff, and system update has to feel considered.

People

Work with the team building the category.

We are a small, hands-on team close to customers, product details, and the real operational problems hospitality teams face every day.

Jonathan Lei

CEO

Company strategy, product direction, and customer partnerships across hospitality AI deployments.

Juan Carlos Hernandez

COO

Hospitality workflows, customer implementation, and AI agents that support revenue and operations.

Alexander Ackerman

CTO

Agent architecture, product engineering, and reliable systems for high-volume guest workflows.

Benefits

Benefits for a balanced life

We take care of our team. The fundamentals plus a few perks that make work-from-anywhere actually work.

Flexible Schedule

Stock Options

Unlimited Vacation

Healthcare Coverage

Travel Opportunities

Office Lunches

Open roles

We’re hiring right now.

Founding Software Engineer
San Francisco, CA · Hybrid (~3 days/week) · Full TimeView role →

We’re hiring. Reach out anyway.

We don't always have open roles listed publicly. If withQ sounds like the place for you, get in touch — we want to know.

Get in touch →