CAREERS · SAN FRANCISCO

Build the workforce hospitality runs on.

We build production AI agents that answer guests, capture bookings, take payment, and coordinate hotel teams. Real calls, real systems, real revenue, at 1,000+ properties. A small team, in person, close to customers.

1,000+hotels and resorts running Q
500K+guest interactions automated
$10M+direct booking revenue captured
SFhybrid, about 3 days a week together
BUILDING WITH HOSPITALITY TEAMS ACROSS HOTELS, RESORTS, SKI DESTINATIONS AND GROUPS
RIU HotelsMarriottHilton Garden InnEl Condado PlazaRoyal Inn HotelCaribe RoyaleBuena Vista SuitesIKON PassAlterra Mountain CompanyTourism WhistlerStratton Mountain ResortInntopiaEl ConquistadorZenitude Hotel-ResidencesChoice HotelsRIU HotelsMarriottHilton Garden InnEl Condado PlazaRoyal Inn HotelCaribe RoyaleBuena Vista SuitesIKON PassAlterra Mountain CompanyTourism WhistlerStratton Mountain ResortInntopiaEl ConquistadorZenitude Hotel-ResidencesChoice Hotels
WHAT YOU’LL BUILD

AI agents that work where hospitality actually happens.

withQ is not a demo wrapper. Our agents pick up the phone at 2 AM, hold a reservation in Opera, take a payment, page Engineering, and tell the guest it’s done. Every word, state, handoff and system update is something you’ll ship.

Guest requestwithQ agentSystems updatedStaff notifiedRevenue captured
Room Reservations AgentCaptures booking intent on a live call, quotes from the PMS, takes payment in the conversation.
Booking captured
AI Sales CoordinatorQualifies group, wedding and event inquiries before they stall, and books the site visit.
Next step booked
Operations AgentTurns requests into tickets across housekeeping, maintenance and front desk, and closes the loop.
Staff notified
Q CommandThe GM’s morning list: what needs a human today, ranked by dollars at risk.
Decision made
SAN FRANCISCO

Building from the center of modern AI.

We’re in San Francisco because this is where ambitious AI products move fastest. We pair in person, learn from customers weekly, and bring that speed to operators who need real systems, not demos.

01

Close to the AI ecosystem

The people, platforms and research shaping the next generation of AI products are a short walk away, and we use that.

02

Founder-level speed

We work in person, ship weekly, and stay close to the product details that matter when AI is handling a real guest on a real call.

03

Hospitality meets enterprise software

Guest experience, revenue operations and modern AI infrastructure, all in one product. You’ll touch every layer.

HOW WE BUILD

An AI company for an industry that runs on trust.

01

Own the outcome

We measure the work by what changes for customers: revenue recovered, guests answered, teams supported.

02

Hospitality is human

AI should make service faster and more personal, and give hotel teams more time with the guest in front of them.

03

Move fast with customers

We learn directly from operators, ship quickly, and refine against real property workflows, often on site.

04

Craft matters

When AI is talking to guests, every word, state, handoff and system update has to feel considered.

PEOPLE

Work with the team building the category.

Disney and Marriott guest-technology experience, AI product engineering, and hotel operations. Small, hands-on, and usually at a property.

Jonathan Lei
Jonathan Lei
CEO & CO-FOUNDER

Company strategy, product direction, and customer partnerships across hospitality AI deployments.

Juan Carlos Hernandez
Juan Carlos Hernandez
COO & CO-FOUNDER

Hospitality workflows, customer implementation, and the AI agents that support revenue and operations.

Alexander Ackerman
Alexander Ackerman
CTO & CO-FOUNDER

Agent architecture, product engineering, and reliable systems for high-volume guest workflows.

BENEFITS

The fundamentals, done properly.

Flexible scheduleOwn your hours around the work
Stock optionsMeaningful founding equity
Unlimited vacationRest is part of the job
HealthcareMedical, dental, vision
TravelTime on site at resorts and hotels
Office lunchesTogether, most days