WITHQ FOR HOTELS

More hospitality. Less chasing.

From the first reservation question to the last guest request, Q connects conversations and work so your front desk can focus on the people in front of them.

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THE Q WORKFORCE

The front desk keeps moving.

Guest details, requests, and team handoffs stay connected across voice and messaging.

Trusted by hospitality teams

RIU HotelsKinzie Hotel

SEE THE WORK, STEP BY STEP

A real situation.
A clear next step.

Choose a workflow to see what Q handles and where your team takes over.

01 / THE SITUATION

A guest calls while the front desk is helping an arrival.

“Ocean-view room for two, next Friday.”

Q moves it forward

Q collects dates, party size, and room preferences. Connected availability informs the next step.

A clear owner for what’s next

Reservation details reach your system or the front desk. Rate exceptions go to a person.

BUILT AROUND YOUR OPERATION

Your systems.
A connected next step.

Explore integrations

Bring your current PMS, phone setup, and guest-service tools. We map supported booking actions and team handoffs before the pilot.

START WITH A WORKFLOW. PROVE THE VALUE.

A practical path
to your first pilot.

01

Map the real work.

Bring the conversations, policies, and exceptions your team handles every day. Choose one starting point.

02

Test the handoffs.

Connect the required systems and agree on permissions. Review routine requests and edge cases with your team.

03

Measure, then expand.

Compare outcomes with your baseline. Use what you learn to guide the next department, channel, or property.

Before you
put Q to work.

Will Q replace our front desk?

Q handles repeat questions and configured workflows. Your team retains ownership of exceptions, approvals, and the moments that need a person.

Can Q make or change a reservation?

Supported actions depend on your connected reservation system and configured policies. Requests that need approval are routed to the appropriate person.

Can guests use messaging too?

Voice, web chat, SMS, WhatsApp, and email can be scoped around the channels your property uses.

Where should we start?

After-hours reservations or one recurring guest-service workflow gives your team a focused way to evaluate Q.

LET’S MAKE IT CONCRETE

Bring your busiest front-desk workflow.

See the workflow, the systems, and the human handoffs in your demo.

Book a demo