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Solutions · Labor Efficiency

Reduce operational load. Without reducing service.

withQ automates repetitive guest-facing work across calls, reservations, routing, follow-up, and after-hours coverage so teams can focus on higher-value hospitality.

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The problem

The work keeps growing even when staffing does not.

Front desk and reservation teams absorb unpredictable call volume.Managers lose visibility into repetitive requests and manual follow-up.After-hours coverage creates service gaps or premium labor pressure.Seasonal peaks force teams to choose between speed and service.

The goal is not fewer people. It is more leverage for the people you have.

The solution

AI agents absorb the repeatable work.

withQ handles the workflows that create drag: answering, qualifying, routing, confirming, summarizing, and following up across departments.

01
Queue Relief
Reduce repetitive calls and messages before they overload staff.
02
Operational Routing
Turn guest requests into the right handoff, ticket, confirmation, or follow-up.
03
Always-On Coverage
Protect service quality during nights, weekends, holidays, and seasonal peaks.
How it works

Operational in days.

  1. Connect

    withQ plugs into your PMS, phone system, and channel manager. No hardware swap, no rip and replace.

  2. Deploy

    Start with the repetitive workflows that create the most load for your team.

  3. Track

    Measure calls answered, requests resolved, handoffs created, and staff time protected through Q-Command.

Step 1 of 3Connect
withQ
PMS
Phones
Channel
POS
CRM
Payments
Proof
What this looks like at RIU Plaza Fisherman's Wharf.
~60 hrs/mo
staff time returned to higher-value guest work
2,700+
calls handled in an operating month
24/7
guest coverage without extra shifts
No rip and replace
connects to existing property systems
Inside the dashboard

Savings, line by line.

A live ROI breakdown by cost center. Track every dollar withQ takes off your labor budget.

QwithQ
ROI DashboardTrailing 12 weeks
As of Nov 14
Live
Total saved
$52,500/mo
▲ 41% vs. baseline
FTEs offset
3.8
2.4 reservations · 1.4 overnight
Time to ROI
47 days
▼ vs. 60-day target
Weekly labor cost · $K Baseline With withQ
W36
W37
W38
W39
W40
W41
W42
W43
W44
W45
W46
$88K
W47
withQ live · Week 40
Cost centerBeforeAfterΔ
Reservations desk$32,400/mo$11,200/mo−$21,200
Front desk overflow$18,600/mo$7,400/mo−$11,200
Overnight coverage$14,800/mo$2,100/mo−$12,700
Peak season OT$9,200/mo$1,800/mo−$7,400
FAQ

Frequently asked.

Most teams can start measuring impact as soon as withQ is live: calls answered, requests resolved, staff time protected, and demand recovered.

Give your team more operating leverage.

Reduce repetitive work while keeping the guest experience fast and consistent.

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